Central & Eastern European Outsourcing Summit 2007,
Kyiv, Ukraine

12-14 September 2007

Digisphere is attending to Central & Eastern European Outsourcing Summit 2007 which will take place on 12-14 September 2007 in Kyiv, Ukraine (http://www.cee-outsourcing.com). If you are attending that event and willing to meet us there, please contact us.

Rise of Ukraine in IT outsourcing

4 July 2007

Ukraine has become the most attractive destination for IT outsourcing in Eastern Europe, according to a study published June 2007 by Global Offshore Associates Limited, an IT-outsourcing consultancy.

Global Offshore Associates Limited (GOAL), which provides companies in Europe and North America with outsourced personnel from Russia, Ukraine, Bulgaria, Belarus and Latvia, singled out Ukraine as the most attractive outsourcing destination in Eastern Europe with just under 50 percent grow in 2006. Industry insiders expect Ukraine to continue developing more software for foreign clients in the next several years, steadily earning its fair share of the global software export business.

GOAL's study also recognizes the industry's rapid development in smaller cities backed with strong software development universities, including Lviv and Kharkiv.

Below is a summary of the article with some quick facts:

In the past three years Ukraine has undoubtedly become the most attractive outsourcing destination in Eastern Europe. With the second largest population after Russia, a legacy of Soviet science and success-hungry entrepreneurs, the country boasts the fastest-growing software development industry.

The offshore outsourcing market in Ukraine has reached $246 million in 2006. It grew 47% in 2006 with 30 000 IT graduates arriving into the workforce each year. A lack of the integration with the EU keeps the prices in check and IT professionals from leaving the country. It is not unheard of for Poland and other new EU member states seek qualified IT resources in Ukraine. And Germany recognizes the outsourcing opportunity in Ukraine – German customers employ 6% of all offshore outsourcing resources in Ukraine.

Ukrainian offshore outsourcing companies have been providing software development services since early 1990s. Main factors contributing to the development of the industry included availability of the highly-educated engineering and scientific workforce that had to refocus its profile when the Soviet Union fell apart, and government investment in science shrank as a result of the shift to a market economy.

The Ukrainian Outsourcing industry has been growing at a high rate over the past 3 years. The market size of Ukrainian outsourcing industry in 2006 accounted for $246 Million, and employed over 7500 people.

Outsourcing Market Size 2004-2006

	2006	2005	2004
Market ($ Million)	246	156	102
Market growth rate (in employment)	47%	41%	–
Number of IT professionals	7,639	5,201	3,692

Call Centers & CRM Kyiv 2007

28-29 March 2007

DigiSphere attended Call Centers & CRM Kyiv 2007 event which took place in the Kiev, Ukraine (http://callcrm.com.ua). It was the third international business forum, one of the important annual contact center and CRM related events in Ukraine.